Soft skills - how will you hear his voice?

The need for soft skills

18/02/2013

In the light of the Robert Frances report on the Mid Staffordshire NHS Foundation Trust will HR practitioners find the right balance of ‘achieving targets’ and developing  ‘soft…

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Good Fear Bad Fear

10/02/2013

Is there such a thing as good fear?     If so what is the difference between good fear and bad fear?     Good fear is a…

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To be Appreciated

12/01/2013

We all need to feel appreciated. Receiving words of appreciation makes us feel warm, and somehow it gives our values and value systems a positive stokes. Conversely when…

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Dealing With Workplace Conflict

10/12/2012

This is a fascinating, rich and lively  blog on the various ways of approaching workplace conflict. I would encourage anyone with an interest in resolving conflict to read…

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Transforming HR Practitioners into Mediators

03/12/2012

As an assessor of accredited workplace mediators I see a lot of HR professionals come to train as a mediators. I see many struggle with embracing the key…

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Space – do you allow enough time?

19/07/2012

Do you leave out the niceties because there isn’t enough time? Do your stop and think allow yourself to ponder? As I squinted reading the figures on the…

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